Collex Collision Orion has Outstanding Customer Service

Dear Mr. Corbett:

I am writing to thank you for all of the excellent experiences I have had with your company. I have dealt with your company only after my car has been slammed into, backed into, bumped into, or slightly grazed; however, all of these car crashes have led to damage to my vehicle. Each time I came into your shop I was greeted with smiling faces that were eager to help me. This small but important detail made a huge difference when I was under the stress of a recent car accident.

This past November I was really sick and to top it off I got rear-ended in my high school parking lot. After he hit me he just drove off, so along with being sick and just being in an accident all together, I was extremely agitated by the time I got to your company. However, when I opened the door to your building everyone was smiling and laughing so it was hard to stay upset for long. After no more than five minutes, one of your employees was out looking at my car and in less than ten minutes, my car looked good as new. They buffed out the scratch marks and there were only faint markings, which I was told were spider cracks, left. Then the following week I was backed into, again in my high school parking lot. Like the previous time, I went to your company and had fantastic service. An employee drove my car into the shop and in less than twenty minutes my car looked back to normal. You guys not only buffed out the starch marks, but painted the parts of the car where the paint had actually chipped off! Your company did a fantastic job both times, and the best part was you didn’t even make me pay for it. Collex Collision simply strives to help its customers out.

Collex Collision Experts is an overall outstanding company to be a customer to. Every experience there have been quite a few is filled with happiness and generosity, despite the experiences that brought your customers to you. My family and I have brought our cars to your company in every situation where we have needed car help, and this has to been an excellent decision on our part. The employees are happy to be helping out the customers and service is always top notch.

Overall, I am a proud customer of the Collex Collision Experts. They have helped me through the traumatic experiences I have had to deal with concerning my car. Your business is one of the finest and I will continue to be a happy, loyal customer.

Sincerely,
Jessica